RETO | Especialistas en Soluciones de Telecomunicaciones en México

Optimal Administration Of The

Network and IT monitoring

The current challenges for an optimal management of the network and IT infrastructure imply ensuring a good user experience on these platforms, therefore, it is important to have tools that allow them to maintain their optimal performance. In this sense, Reto has taken care of making the necessary investments to have state-of-the-art tools that allow proactive and permanent monitoring of their client infrastructures. These tools have the necessary elements to detect the problems that affect the operation of your business to mitigate problems and increase the productivity of your business.

RETO can provide our clients the monitoring service through various modules focused on different purposes: NPM, QoE, NTA, Compliance and LEM. These modules allow the detection and mitigation of problems in your network infrastructure to minimize the operational and economic impact on your business.

Some of the components of this service are the following:

24x7 remote monitoring with dedicated staff from RETO’s NOC.

Generation and delivery of periodic reports on network performance.

Recommendations for strengthening the network infrastructure.

Generation of alerts based on operational thresholds.

Monitoring of voice and data networks (wired and wireless).

Definition of network performance baselines.

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Products and services

Monitoring

Identification and discovery of new devices on the network. Monitoring service through graphs and control panels, as well as the sending of alarms for the analysis of the performance of the network in real time.

Creation of Network Topologies

Creation of network topologies, which are integrated with alarm information for a managerial visualization of the operational status.

Bandwidth Monitoring

Bandwidth monitoring and detailed analysis of network traffic at the interface level, identifying bottlenecks and issuing automated alerts.

Monitoring of the Operational Status

Designated monitoring of the operational status of the resources of each device in the network in order to prevent failures.

Use of the Bandwidth

Detection of the use of the bandwidth that is being consumed either by user, by applications operating on the network, by the protocols used or by network segments.

Traffic Flows

It has the ability to receive information on traffic flows through different standards (NetFlow, J-Flow, sFlow, IPFIX.) to ensure compatibility with most networks.

QoE

Measurement of the quality of experience (QoE) of users, determining if communication problems are caused by network response times or by the application used.

Backup Copies

Creating backup copies of the configurations and generation of inventories of network devices.

Network Device Configuration

Verification that the network device configuration complies with internal best practice policies and international regulations (SOX, HIPAA, CISP).

Fault Diagnosis and Audits

Ability to make comparisons between two configurations of the same device, captured at different points in time, either for troubleshooting purposes or for auditing purposes.

Identification of Access Paths

Identification of access paths for troubleshooting questions. This allows the user to visualize the path (origin / destination) of an application to identify where problems are experienced in the network, such as loss of connection or slowness.

Collection and Analysis of Events

Collection and analysis of the events and logs of the equipment in the network, such as: firewalls, switches, routers, servers, IDS / IPS, and applications. With the ability to correlate these logs and events in real time to detect incidents and be able to solve problems providing security to the network. - Generation of reports with information, parameters and statistics that help analyze network traffic and contribute to the diagnosis of problems.

Network And IT Infrastructure